The Hidden Leader

The Hidden Leader

Discover and Develop Greatness Within your Company

eBook - 2014
Rate this:
Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees". . . these are "hidden leaders". . . and they are critical to an organization's long-term success.

Managers today need to make the most of all their resources--and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who:

Demonstrate integrity • Lead through authentic relationships • Focus on results • Work from clear customer purpose • Fulfill the value promise of the company

Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments--the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.

Publisher: New York :, AMACOM,, [2014]
ISBN: 9780814434000
0814434002
0814433995
9780814433997
Characteristics: 1 online resource.
Additional Contributors: Sain, Laurie
EBSCO eBooks

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age Suitability

Add Age Suitability

There are no age suitabilities for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at my library

  Loading...
[]
[]
To Top